HelpTrust & provenance
Agent graph & decision trees
How a visitor is routed — classify the network, score confidence, pick a personalization tier, then the agent graph. The router is deterministic; the LLM only drafts; the Gate disposes. · 4 min read
Agent graph shows the live routing made visible: a visitor’s identity key → classification → confidence → personalization tier → the agent graph that drafts and verifies the page.
Two identity keys
Email (first-party) is say — they told you, so you may recite the company. IP only (involuntary) is allude — shape the message, never recite. Both feed the same graph.
Classify → confidence → tier
- Network type comes from real ip-api flags (corporate · consumer-ISP · mobile · VPN/proxy · hosting), with a corporate-VPN exception.
- Per-field confidence (location / company / industry) — each inference hop loses confidence.
- Tier 0 neutral · 1 location-aware · 2 firmographic · 3 firmographic + competitive.
The agent graph
| Deterministic spine | Classify → Score → Route → (Cache) → Design → Render. Pure, reproducible, provable. |
| LLM leaves | Competitor research (Tier 3) and the copy agent — they only propose. |
| The Gate | Disposes — verifies every line vs source + surface policy; a blocked line never ships. |
Related
The GateHow one claim is verified — decompose, retrieve, NLI, a calibrated diverse ensemble, compliance rules — into a green/amber/red claim ledger.
Live demo & KPI monitorLive-clone a website and render three personalized variants per scenario — each with its own DATA USED receipt — then watch a simulated RL loop climb toward target KPIs on the monitor.
PoliciesDefine what the AI may and may not say about your company — grounded in a corpus, cited, with an approved/forbidden claim list. The Gate enforces it.